- Private Aviation
We know that private planes fly higher and faster, often arriving earlier than expected. To accommodate, we've customized our operations and systems. We continually monitor aircraft tail numbers to determine when flights will be arriving, down to the minute. In addition, we make a total of four verification phone calls prior to pick-up. We stay in constant contact with the driver and
the Fixed Base Operator. All our systems and procedures are designed to ensure one thing -- that the right vehicle is always in the right place at the right time, regardless of changing itineraries. - Corporate Travel
We make it our number one priority to comfortably get you where you need to be on time, every time.
To deliver, we work hard to learn your traveling needs, building a close working relationship with you. One call to your client service team, and you'll immediately be at ease, knowing that your arrangements are in the most capable hands. We know your name at hello, and we take the time to learn your preferences and the fact that ice-cold Pellegrino® and unsalted pretzels have been known to put your CEO at ease. We're always on point, ready to fulfill common and unique requests with the same level of efficiency and ease.
Our triple-checked reservations, thorough processes, and dedication to service yield one of the lowest error rates in the industry. But if a problem ever does arise, a manager takes care of it on the spot. In most cases, the issue is resolved before you notice it. You can expect satisfaction, for at all times, we hold ourselves accountable to the highest standards -- our own.
- Meetings & Events
Millions of details, big and small. And all are resting squarely on your shoulders. We're here to help lighten your load with customized transportation solutions and rock-solid service. One call to us, and you can be confident that your ground transportation is secure. Period.
To meet the unique needs of meeting and event planners, we have a special team that focuses solely on meetings and events. We assign you your own project coordinator who makes sure your transportation plans go off without a hitch. This person is your one point of contact, creating a custom profile for you that details everything from vehicle preference to the exact brand of soda you'd like to see in the cup holders. Immediate itinerary updates and triple-checked reservations are standard operating procedure. From the planning stages to post-event follow-up, it's much like having your own in-house coordinator. - Finance
Time is money. Nowhere else is this more true than in the financial world. This fact has driven us to create custom service packages and technologies specifically designed for our financial industry clients. Instant travel confirmations, dedicated account management teams, triple-checked reservations, centralized billing, vehicles equipped with the finest amenities, including speaker phone and conference call capabilities -- it's no coincidence that we have such a keen insight into the travel needs of financial professionals.
Once you send us your travel itinerary, one of our road show specialist will respond almost immediately with your reservation's confirmation number. This allows you to finalize your ground transportation arrangements in minutes, not days. When questions or changes arise, you can call us 24 hours a day, seven days a week. Even if it's 3 a.m., you'll be talking to a road show specialist who is up-to-speed on your plans. We stop at nothing to ensure the ground transportation for your financial road shows and conferences is right on the money.
- Travel Agents
As a travel agency, you have plenty of transportation vendors knocking on your door. But what you really need is a transportation partner. Someone up to the challenge of serving your most demanding travelers.
Well, consider your search over. We don't rest until we exceed the highest expectations of each and every passenger. We customize our services to your clients' exacting specifications, using only late-model luxury sedans, limousines, SUV's, mini-buses, vans, and motor coaches. Our courteous chauffeurs are consummate professionals, seeing to the smallest of requests with attentiveness and care.
And talk about convenience. You can make reservations for personal and business travel, road shows, meetings, events, and private aviation directly through your online booking system. By embedding a link into your system that directly interfaces with ours, we make the reservation process seamless for you. From our dedicated account management to our seamless reservation system, we work hard to gain and maintain your greatest confidence.
Consistent Services
If you've ever stood at an airport curb waiting for your ride, you know that the well-stocked mini-bar means very little if your ride is in Hoboken when it is supposed to be in Honolulu. That's why we follow stringent quality assurance measures to make sure the right car is always in the right place at the right time.
In creating our quality assurance processes, we scrutinized the entire ground transportation industry front to back, looking for ways to improve service, dependability and customer satisfaction. These insights led to the creation of several key practices that help us deliver an unparalleled level of service and dependability.
Always one step ahead, and never content to let the industry standard be our standard. It's all part of the AB Experience.
Certified Vehicles and Chauffeurs
For our clients, only the finest vehicles and most accommodating chauffeurs will do. This is why we personally put each driver and vehicle through our exclusive certification process.
Before becoming certified, each sedan, limousine, SUV, van, mini-bus and motor coach undergoes a thorough inspection to satisfy our exacting safety standards. We also inspect for cleanliness, comfort and amenities (like our mobile office features). Our standards are high, and we're confident they will exceed your expectations.
To further ensure your safety and comfort, each chauffeur must pass standard testing and background checks. Our drivers are experts on logistics and traffic patterns, as well as being knowledgeable city guides. Well-versed in all aspects, our chauffeurs are always ready to introduce you to the most fascinating attractions and renowned restaurants of the cities they serve.
Meet and Greet Services
You're miles from home. But with our Meet and Greet service, you're never alone in unfamiliar territory. With this option, a friendly representative greets you at your terminal after you de-plane. From here, we take your bags and escort you to your knowledgeable chauffeur and the luxurious confines of your vehicle. Instead of wandering around the concourse, you're free to focus on the business at hand.
Consolidated Billing
After the trip, you'll enjoy the convenience of our consolidated billing. Within approximately two weeks of the event, you get a single statement that details each activity individually and a summary of trip charges (invoice or receipt). If you like, we can even customize your invoice to meet specific billing needs. For example, we can consolidate billing by road show, meeting or event. Billing cycles can also be customized to reflect daily, weekly, biweekly or monthly charges..